You spoke, we listened. The results of our survey inside.

You spoke, we listened. The results of our survey inside.

More than 700 of you responded to our community engagement survey and our board and I have listened. We crunched the numbers, read your comments, and analyzed your feedback. Thank you so much for participating in our survey! It will make us smarter and stronger going forward.

Here is a summary of some of what you told us:

  --  You view Syracuse somewhat positively and our social media campaigns have made you feel more positive.

  --  You most enjoy hearing from us about fun things to do and about progress happening in Syracuse.

  --  The greatest number of respondents said they strongly approve of Believe in Syracuse and that our communication is good.

  --  More than 45% of you said you were unsure if Believe in Syracuse is making a difference in the community.

  --  Overall you said you were aware of our mission: to promote positive perceptions and improve the quality of life in Syracuse

Perhaps the most loud and clear message we received was from your responses to the last question in this survey. When asked "What activities would you like to see Believe in Syracuse focus most on in 2018?" there seemed to be a theme and widespread agreement. Here are the four most popular responses out of 15 choices, ranked from #1 to #4:

  1. Promote Syracuse as a great place to live
  2. Retain and attract talented people to Syracuse
  3. Promote Syracuse Neighborhoods
  4. Create awareness of employment opportunities here

Clearly, you want us to promote what makes Syracuse a great place to live. This is something we already do, but going forward we're going to seek new and improved ways to promote neighborhoods and employment opportunities with the goal of retaining and attracting people who want to live in our great city.

Going forward in 2018, our Arts and Community Service programming will continue to grow. Art can inspire and improve our community. There's absolutely nothing that makes me believe in Syracuse more than witnessing people volunteer, get books to kids and winter clothing to the homeless. These are things we're doing in significant ways and 45% of you seem to be unaware, so we'll have to work on that.

What can clarify for folks our role in improving the community is a focus on and a creation of a long-term plan to retain and attract people to Syracuse. Based on your feedback, that is something I am committed to, and always have been since Believe in Syracuse began.

Every comment and every response was listened to and read so we have lots of constructive feedback on ways we can do better and we will. In the meantime, please join us January 26th at our Birthday Bash at the Landmark. Click here to RSVP: www.believeinsyracuse.org/birthday

Thank you for your feedback and continued support. The full survey data is below. 

Q1. How positively do you view the Greater Syracuse Community?

 
Answer Choices Responses  
Very positively 29.63% 208  
Somewhat positively 51.71% 363  
Neutral 9.69% 68  
Somewhat negatively 8.26% 58  
Very negatively 0.71% 5  
  Answered 702  
  Skipped 0  
       

Q2. How has Believe in Syracuse's social media content made you feel about Greater Syracuse?

 
Answer Choices Responses  
Feel much more positive about Syracuse 10.97% 77  
Feel more positive about Syracuse 33.62% 236  
Feel slightly more positive about Syracuse 26.07% 183  
No change 19.66% 138  
Feel less positively about Syracuse 1.14% 8  
I have not been following Believe in Syracuse on Social Media 8.55% 60  
  Answered 702  
  Skipped 0  
       

Q3. What types of information do you enjoy receiving from Believe in Syracuse?

 
Answer Choices Responses  
Fun things to do in Greater Syracuse 73.99% 512  
Showing the positive aspects of Greater Syracuse 66.47% 460  
Highlighting progress happening in Greater Syracuse 72.40% 501  
Believe in Syracuse Events 54.19% 375  
Local charitable initiatives 45.52% 315  
Local Art 43.93% 304  
Opportunities to get involved in the community 56.36% 390  
New Local Restaurants, Breweries, and Wineries 67.77% 469  
New locally owned businesses 62.57% 433  
Other (please specify) 5.64% 39  
  Answered 692  
  Skipped 10  
       
Other - Written responses categorized
Getting people involved 3 Highlight people 3
Government/politics 3 Keep up good work 3
Have not received much 6 Public services 2
Highlight other orgs 2 Reduce Poverty 4
Want more communication 1 Too much boosterism 2
Young people 2 Too much info in society 2
       
       

Q4. How would you rate the Believe in Syracuse communication you receive?

 
Answer Choices Responses  
Excellent 16.10% 113  
Good 52.85% 371  
Fair 19.09% 134  
Poor 2.14% 15  
I do not receive such communication 9.83% 69  
Comments / Feedback   26  
  Answered 702  
  Skipped 0  
       
Other - Written responses categorized
Improve committee communication 3 New person 1
Improvement Suggestion 5 Not enough 4
Love it 1 Too busy to read it 2
Too much 6    
Too much (breakdown) - 5 from email list subscribers, 1 from a member, zero from social media followers
       
       

Q5. Do you approve of Believe in Syracuse?

 
Answer Choices Responses  
Strongly approve 44.51% 312  
Approve 42.80% 300  
No opinion 10.70% 75  
Disapprove 1.57% 11  
Strongly disapprove 0.43% 3  
  Answered 701  
  Skipped 1  
       

Q6. How much does Believe in Syracuse make a difference improving our community?

 
Answer Choices Responses  
A lot 24.79% 174  
A little 27.21% 191  
Not sure 45.73% 321  
Not at all 2.28% 16  
  Answered 702  
  Skipped 0  
       

Q7. Our mission is to promote positive perceptions and improve the quality of life in the Greater Syracuse Area. How aware of this were you?

 
Answer Choices Responses  
I was very aware 49.72% 349  
I was somewhat aware 41.03% 288  
I was not aware of your mission at all 9.26% 65  
  Answered 702  
  Skipped 0  
       

Q8. What activities would you like to see Believe in Syracuse focus most on in 2018?

 
Answer Choices Responses  
Supporting the Arts 30.91% 217  
Increase awareness and excitement about Syracuse Arts and Cultural activities 48.72% 342  
Promote Syracuse a great place to live 65.10% 457  
Create awareness of employment opportunities here 56.13% 394  
Celebrating Syracuse 52.85% 371  
Civic Engagement 45.30% 318  
Voter registration 30.34% 213  
Countering local cynicism 45.87% 322  
Community Service 43.73% 307  
Increasing access to books in our neighborhoods 19.23% 135  
Creating art to inspire local pride 28.49% 200  
Providing essential goods to the less fortunate 34.62% 243  
Promote Syracuse Neighborhoods 57.12% 401  
Retain and attract talented people to Syracuse 59.54% 418  
Increase awareness and excitement about Syracuse Sports & Nature Activities 29.20% 205  
Other (please specify) 9.26% 65  
  Answered 702  
  Skipped 0  
       
Other - Written responses categorized
All are important 6 Jobs 3
Collaborate with other Organizations 3 Politics/Government 2
Crime, Safety, Police 7 Poverty 7
Education 5 Promote Activities 3
Focus more narrowly 2 Promote to rest of USA 2
Health 3 Young families 2
Inspire Optimism 4 Youth 6

P.S. - our 5th Birthday Party is an amazing assembly of people and organizations that make Syracuse a great place to live. It will include locally owned food vendors, artists, non-profits, neighborhood groups and some major employers. The event is next Friday night and to be sure you can get in you should RSVP. Click here: www.believeinsyracuse.org/birthday
Vendors_1_13_2018.jpg

-- 

John DeSantis
Believe in Syracuse

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