Job Opportunity! Program & Outreach Specialist Position.

Job Opportunity! Program & Outreach Specialist Position.

Sharing for a friend! A local nonprofit organization is seeking applicants for the following full-time position! Please note that this is not a position with Believe in Syracuse and all inquiries should be directed to the hiring organization by email at

Job Title: Program & Outreach Specialist / Full Time / Syracuse

Education: Minimum Associates Degree

Experience: Minimum 2 years nonprofit experience in a related field preferred.  

Appropriate experience in for profit business may be substituted.

Good social media skills a plus.

Delivery of direct program services to clients

Salary:$28k - $31k annually / DOE

Benefits: Medical insurance available, paid vacation, paid holidays, misc.

Apply: Send resumé & cover letter to:


Assist in the smooth and efficient operation and administration of a variety of organization programs, as well perform outreach activities as directed, to ensure effective and timely delivery of mission-driven services.


  • Coordinates the delivery of services & outreach throughout the CNY community to increase effectiveness & efficiency.

  • Process large volume of client requests/intake for program services.  Heavy client contact.

  • Develops forms, documents and maintains records of programmatic, outreach & volunteer activities.

  • Compose and edit internal and external correspondence.

  • Maintain agency databases & files, tracks activity data, and assist in preparation of pertinent reports.

  • Utilizes designated evaluation tools and conducts periodic reviews / reports findings.

  • Direct liaison to volunteers and community partners, providing direction, input and feedback.  

  • Assists in promotion of organization programs & activities to increase public awareness and program units of service.

  • Assist in planning and implementing special projects.

  • General office duties.

  • Other duties as assigned.



  • Ability to maintain confidentiality.

  • Able to work independently and manage time effectively.

  • Exceptional organizational skills.  Able to prioritize and plan work with minimal oversight, while developing realistic action plans with a high level of commitment and follow-through.

  • Exhibits sound and accurate judgment and includes appropriate persons in the decision-making process.  

  • Ability to align work with organizational strategic goals.

  • Self-starter -- Maintain a high degree of professionalism and able to approach others with tact.  

  • Ability to synthesize complex or diverse data & information.

  • Ability to identify and resolve problems in a timely manner, as well as use reason when dealing with emotional topics.

  • Excellent written, social media, and oral communication skills.  Able to respond well to questions, as well as read and clearly interpret written information.

  • Willingness to learn new concepts and skills.

  • High degree of empathy balanced with an understanding of ethical behavior and business practices.  

  • Teamwork – Contributes to building a positive team spirit.  Gives and welcomes feedback.



  • Phone and voicemail system

  • High degree of proficiency with computer software, particularly Microsoft Office (Excel, Word, PowerPoint, Publisher)

  • E-mail and Internet

  • Copier, scanner, misc office equipment



  • General office environment, occasional outreach/events offsite.

  • May be required to occasionally work some evening and weekend hours.

  • Occasional, light lifting of supplies (under 25 lbs.) for program activities.

  • Must have valid NYS driver’s license.

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